1. By submitting the announcement, a user fully agrees with these rules and conditions of using a service, as well as with that his/her personal and contact data will be saved in the database of MarketSpace announcement service in accordance with the provisions of the law.
2. With regard to necessity of prevention of illegal traffic in excise and controlled products, medicines, arms, hazardous and harmful substances, as well as prevention of offering the services licensed by state without an actual license, following the rules of financial discipline and accounting, prevention of legalization of means illegally received and other law violations, the administration of the announcements service may carry out identification of the persons and companies requesting additional information and documents. All documentation, data about the persons and confidential information are saved in minimally necessary volumes and for minimally necessary terms.
3. Not accepted (to be deleted) the announcements:
3.1 Violating the laws, established ethical norms and rules of behavior. The ones where the required fields are not filled out or filled out incorrectly or if they contain incorrect, erroneous information.
3.2 Not corresponding or not corresponding partially to the section of the announcements service. In case of absence of corresponding section it is allowed to post the announcements in the closest by theme section with indication of an option Miscellaneous.
3.3 The announcements without exact and detailed description of offered product, service or vacancy in which the important details (for example, product quality, state, material, sizes, functionality, usage nuances, areas of acceptable application) and if from a photograph it is impossible to define the indicated details or when a text or a photo misleads regarding abovementioned.
Examples of violations:
- In the announcement of the sale of a car it is not indicated that the car was in the accident.
- In the announcement of the sale of furniture it is not indicated that the units and component parts posted on a photo differ from the ones to be delivered.
- In the announcement of the sale of real property the status and state are not indicated, the photos of the item are absent.
3.4 In each announcement it is acceptable to publish an offer of a product or service with exact price and detailed description.
3.5 With an offer of a non-available product or service.
3.6 The price posted in an announcement does not correspond to reality or if the additional mandatory expenses are not indicated. The price in the announcement must be final without any additional conditions.
3.7 It is prohibited to use the photographs:
- of low quality, if from them the state of an item is not clear
- of general look, where an item of the sale is presented in a row with other items and is not dominant
- not corresponding to an item in the announcement, the very product from the announcement should be presented on the photo, the photographs of a similar product from the catalogues or Internet are not allowed
- containing too bright background, unnatural colors or other elements for attracting attention in the general list of the announcements
- containing writings or elements preventing from viewing the photographs or breaking their aesthetics
- with the collages consisting of several photographs collected in one picture.
3.8 Containing company symbols, extra breaks, dots, set of the same or senseless letters in the first line, the same as a text not related to the content of the announcement.
3.9 In any way infringing copyright or trademark rights.
3.10 Containing numerous mistakes in the text.
3.11 The announcements aimed at collecting information about the users.
3.12 The ones receiving multiple complaints.
3.13 With offer of the products or services subject to licensing, if an announcement does not contain an exact contact information about a company and numbers of a license corresponding to the announcement.
3.14 About a work in video chats, erotic photo and video shooting, as well as about providing sex services in any form.
3.15 With offer of controlled medicines, hazardous or harmful products and substances, as well as equipment and devices for making or processing of abovementioned.
3.16 The announcements repeated multiple times, where a link leads to the first page of a user’s site. A link to a specific product indicated in the announcement is allowed.
3.17 Containing links to the resources, incorrectly serving the visitors, opening pop-up windows, turning on accompanying sound or carrying out other incorrect actions towards the visitors or the resources of information systems containing the offers of products and services not allowed to be posted in the announcements of MarketSpace.
3.18 Containing the links to the pages not related to a subject of an announcement, as well as to the pages yielding little information, with outdated content or of extremely low quality of manufacture or overloaded with Internet-counters, advertisement blocks or links to other pages.
3.19 The announcements repeated multiple times with the same content or containing the same Internet-links. While posting many announcements the text of each announcement should be unique.
4.1 All announcements posted on the portal and containing the violations mentioned in Clause of the Rules 3 will be deleted without prior notices. If the violations repeat again, then a specific user’s access to profile can be denied. For a user whose profile is closed an opening of a new profile is possible only after a user writes a statement to an administrator saying that he/she will strictly follow all the rules. In case if a specific user posts knowingly false information, indicates false data and generates false profiles, the administration has a right to delete such profiles without notice.
4.2 In the common interests it is allowed for a user, a company, a society or a group of persons posted the announcements to have not more than one registration (account).
4.3 Term of announcements publication is selected by a user and depends on a selected section.
4.4 Complaints on quality or availability of a service can be submitted by sending a message to the electronic address: info@marketspace.solutions or in a written form, by mailing a letter to the address:
Marketspace Solutions OU, Tornimae 5, 10145, Tallinn, Estonia.
The complaint will be considered during 14 working days since the day of receipt of the complaint.
The response will be sent to the contact address indicated in the complaint.
If the complaint is found unreasonable and you do not agree with admission of a complaint to be unreasonable, you have a right to use alternative variants of dispute resolution indicated in the normative acts by submitting a written statement for out-of-court settlement of a dispute and indicating:
- name, last name, contact information;
- date of request submission;
- point of argument, demands and their reasoning.
Additional information about possibilities of out-of-court settlement and resolution of disputes out of court:
https://www.ttja.ee/en/consumer/submission-complaints
5.1 In case of temporary nonoperation of the service the terms of the announcements will be prolonged for a time of online inapproachability of the service. This provision does not apply for all the cases if the service was not approachable in the part of network, administered by the providers who are not bound by the agreements and obligations with the MarketSpace announcements service.
5.2 In the cases of violation of the rules of the announcements service, laws of the Republic of Estonia, copyright and economic rights, trademark rights and signs, as well as in the cases of causing loss, disturbance and inconveniences for the outside parties, a user (an announcement submitter) bears full financial liability for the content of the announcement that he/she posted both to the announcements service and the third parties.
5.3 A company, an administrator, as well as MarketSpace announcements service owner do not bear liability for the content of the announcements or for possible loss or inconveniences, connected with the work or inapproachability of the announcements service.
6. The rules and conditions of provision of MarketSpace announcements service can be changed, amended or corrected and come into force since the moment of their publication on the site.
Date: 01.02.2020